Project : A-PLUS Architect (browser-based tool for usability evaluation in software design)

Tasks : design, research, user testing

Client : ABB (R&D collaboration)

Completed : Nov 2009

Detail : Phrasing information for technical domain experts

Challenges : The language of usability experts is not necessarily easy for software architects to understand. USAPs described issues that arose from usability issues, but they had to be phrased in language that worked from a software engineering perspective.

Solution : Multiple usability scenarios were described at the same time for a single USAP responsibility by inserting parameter values in the descriptions in a way that was natural for software engineers accustomed to reading programming languages.